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Frequently Asked Questions
I’m not receiving the OTP. What should I do?
Ensure you have a good mobile signal and check if your number is correct. Tap “Resend OTP” if needed.
Can I use the app without logging in?
Yes, you can browse doctors and services. However, booking and chats require login.
How can I change my profile details?
Go to your profile, tap “Edit,” and update your name, gender, age, etc.
Can I switch the app language?
Yes, language preferences can be changed in Settings > Language.
How do I access my past chats and reports?
Go to “Orders” → Select appointment → Open Chat or Report from there.
Download the App Now
Get convenient access to video consultations with leading neurology specialists through the Global Neuro and Spine Care app. Consult with doctors online anytime, all from the comfort of your home.